How do I return an item?

Returns & Exchanges
All store purchases may only be returned to stores within the original country of purchase for a store credit. Please contact info@coutureluv.com for return policy information.

Online purchases made through CoutureLuv.com are valid for exchange, credit, 30 days from the ship date. Your return form and invoice provide a postmark date that specifies the last day you have to return your merchandise by mail or to one of our stores. Refunds are only available for online purchases returned by mail.

Items must be returned unwashed, unworn, undamaged and with tags attached. Jewelry (excluding earrings and body piercings) must be in its original packaging. All returned items must be accompanied by the original return form and customs documents (if applicable).